Should I submit a Snag list near to the 2 year developers warranty end period. >

Nobody likes surprises, so your developer is no different, providing a list with at least 6 months still to run on the warranty is preferable as this allows them a reasonable timescale to rectify any issues.

What is snagging or property inspection ? >

Check out our page (Snagging What is it?) A snagging list is a supplement to a property survey, its a list of the issues within a property or external areas, it encapsulates defects like paintwork & small unfinished items. It also identifies more major elements, and structural component failures, omissions or inaccuracies. It compares the builders specification to your received property , the list is used to negotiate with your builder what work is outstanding and how and when it will be undertaken . Compare My Move advise having a professional snagging survey carried out as does Home Owners Alliance .

Is a snagging survey the same as a homebuyers single survey report ? >

Our snagging survey’s and inspections are similar to a Homebuyer Report, although should not be confused as the same, it is mix of Condition & Building Survey with advice given on action necessary in an easy to follow pictorial report with defects annotated in a colour coded priority system.

Can I change the services selected once purchased ? >

Of course, please contact us via email or phone to formally alter your purchase, this can be done anytime, we are happy to help. Please note we are happy to discuss services and any questions prior to purchase, see contact details Contact Us or call 07928 786820.

What is it that you can do for me that I can’t already do myself ? >

Testing is carried out using Calibrated equipment, trained and experienced Surveyor’s carry out the testing, Professional association members (RPSA).

NHBC provides a free newbuild snag checklist that you can complete yourself, although we would reccomend that you check out our Free Snag tips "5 Pro Snagging Tips",DIY Snagging is limited and is no substitute for technical knowledge and experience, for more see our Blog "Snagging Companies, are they worth it. ?".

Who carries out home inspections ? >

Our Home Inspectors are Residential Property Surveyors Association members, Degree Qualified to BEng(Hons), with over 18 years expert experience in building and defect identification, witnessing both good and bad practices across construction, placing us in a unique position to identify that which may not be obvious to the untrained eye.

What Insurance do you hold ? >

We are fully insured with Employers Liability, Public Liability and Professional Indemnity Insurance, as is expected of any Surveyor, which covers us across all of our service areas, copies of which are available on request.

When should I have an inspection carried out ? >

Snagging Inspections are best carried out from the early stages as soon as you can gain access, some developers do not wish to allow access until the legal completion phase is completed. We would recommend that inspection’s be carried out pre-entry or at least as soon as practicable after you have received the keys. developers often request a 7 Day, 14 or 28 day snag list, and we would definitely recommend a defects warranty visit at 18 months from legal completion outwit the first 2 years from handover or you will not be covered by the builders warranty on defects not raised within the defect period, other than Insurance such as NHBC structural warranty or similar.

When should I have an inspection carried out ? >

We would ask for as much detail as you have, although it is often the case that we will have limited literature, the more you can provide, the more we can compare against the information supplied. We look for contact details and where possible floor plans. Agreement’s you have made with the developer on condition, quality or acceptability of any part of the property including external areas is also advantageous.

What do I do if I’m not going to be at the property when you are due to visit ? >

In most cases we are able to simply re-schedule, subject to notice. We aim to accommodate where possible and offer flexibility. (there could be a charge for expenses incurred if we are not notified, we would try to avoid this and ask that you Contact Us in good time if there’s a change).

I have selected the Store item for the appropriate number of bedrooms, is this all I need to get the Inspection underway?. >

Follow Snagging Ordering Online . Should you have a specific requirement for inspection or investigation, damp & leak tracing or thermal performance, please don’t hesitate to contact us for further discussion on package selection.

Is the Developer or builder obliged to fix everything on the report and that we are unhappy with. ? >

The developer will normally make good the defects that you are unhappy with. The specifications & guidelines can (in places) be open to some element of interpretation, so we need to be realistic and sometimes this leaves ambiguity on where the fault may lie in a particular instance. it is normal practice in these circumstances to establish whether you consider the defect to be of high importance or whether you can repair or live with it. ? serious or technical standard breaches would be pushed upon for rectification using the relevant building standards which the builder is obliged to repair under their warranty promises to NHBC or similar provider.

My Builder is being difficult and is not carrying out the repairs we wanted , what are my options ? >

We aim to maintain a harmonious and professional relationship with the developer. Should your relationship breakdown due to disputes it may be more difficult to get repairs completed. We can step in with our survey & status update services, assisting in liaison with your developer to get the repairs back on track. We would advise being amicable and coming to a mutually beneficial agreement to enable re-starting or having your defects addressed. There are of course escalation procedures and arbitration services, whilst it is expected that all other options should be explored before embarking on a potentially tricky arbitration argument.

What if I change my mind and want a refund ? >

It’s ok to change your mind and we are happy to refund in full within the cooling off period of 14 days from purchase, assuming that we have not provided any services. However when we have commenced activity at your home, we are unable to refund in full, and will charge for the services carried out to that point inclusive .

Is my personal data safe that I give to you. >

We comply with GDPR regulations, using encrypted payment methods and a secure certificated server & host provider, we ensure that your privacy is respected through a variety of secure means, we have included our Privacy Policy and Cookie Policy in our Terms of Service section. plese see our Terms Of Service page for further information and downloads.